Website privacy

Your privacy is important to NeuroSpinal Institute of Broward. This Privacy Policy describes the types of personal information we collect through our website and consultation channels, how we use it, and the measures we take to handle it appropriately.

1. Information We Collect

We may collect information that you provide directly to us, including:

Personal identification and contact information, such as your name, email address, and telephone number.

Information you choose to provide about your health concerns for consultation or treatment-related purposes.

Payment and billing information when applicable.

Website and device information collected through analytics and similar technologies.

2. How We Use Information

We may use the information we collect:

To respond to consultation requests and provide or improve our services.

To communicate with you about appointments, services, and requested information.

For billing and payment processing when applicable.

To operate, protect, analyze, and improve our website.

To comply with legal and regulatory obligations.

3. Disclosure of Information

We do not sell your personally identifiable information. We may share information with trusted service providers that help us operate our website, communicate with patients, process requests, or conduct our business, subject to appropriate confidentiality and data-protection obligations. We may also disclose information when reasonably necessary to comply with law, enforce our policies, or protect the rights, property, or safety of our organization or others.

4. Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies for site functionality, analytics, communications, and advertising measurement. These technologies may collect information such as browser type, device information, IP address, pages visited, and interactions with the website. We limit advertising tracking on health-condition pages and do not intentionally send form answers or selected medical concerns to advertising platforms.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, internet transmission, or electronic-storage system can be guaranteed to be completely secure.

6. Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and record-retention requirements. You may opt out of promotional email or text communications by following the instructions in the message or contacting us. Consent to receive marketing communications is not a condition of receiving care.

7. Medical Information

This website policy addresses information collected through our public website. Medical records and protected health information may also be governed by separate healthcare privacy notices and applicable law. Please do not use website forms for emergencies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date.

9. Contact Us

NeuroSpinal Institute of Broward

55 Weston Road, Suite 101

Weston, Florida 33326

Phone: 954-280-2230

Email: frontdesk@nsibroward.com

This policy was adapted from the existing Regen123 privacy policy for the NSI website. Healthcare and privacy requirements can change; NSI should have this policy reviewed periodically by qualified legal and compliance counsel.